The Program's proven techniques covers the Basics in Credit /
Cash Flow Management right from how bad debt occurs, with methods
to prevent the same, by assessing creditworthiness and formulating
a credit policy, through the steps of an effective collection
call (both on phone and face-to-face) with emphasis on the importance
of documentation / procedures for systematic follow-up, including
a series of letters and general tips for chasing your money too
( by encouraging proactive methods).
At the end of the program, participants would have learnt to manage
credit using planned preventive measures (the most vital part!),
Would have learnt to develop a complete systematic collection
program, gained confidence in collecting money and have acquired
several new ideas for immediate use.
A must for anyone involved in collecting money!. Managers and Executives
in Sales / Credit Control / Finance / Internal Audit and Customer
Service, together with Self Employed Professionals and Entrepreneurs
who need tighter cash control in their Business will find this program
extremely beneficial.
The program is unique and effective using audiovisuals exercises,
role-plays and case studies. At the end of the session participants
will demonstrate measurably increased ability and will walk away
with an action plan!
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